Frequently Asked Questions
ILSCA offers structured language programs in Spanish, Chinese, Japanese, German, Italian, French, Portuguese, American Sign Language (ASL), and English (ESL).
Programs are available in-person and online and include small-group classes, private instruction, after-school programs, and seasonal sessions throughout Spring, Summer, and Fall.
We are an approved vendor with several charter schools.
During the summer, we also offer Spanish Immersion Camps for children ages 3–12.
Yes. Families are welcome to form a small group by inviting friends to learn together in their preferred language.
Once at least three students are registered, ILSCA will coordinate scheduling and launch the class within our program structure.
It’s a simple and affordable way to create a comfortable, personalized learning experience while maintaining the consistency and support of an ILSCA program.
ILSCA is an approved vendor with multiple charter schools, and our programs are available to eligible students.
If your charter school is not yet listed, we can begin the approval process upon request. Please reach out for next steps.
ILSCA programs are primarily held at the Pitzer College campus in Claremont.
We also offer select small-group classes at Grace Lutheran Church in Upland and, when appropriate, at local parks, libraries, or private homes upon request.
What is your cancellation policy?
Group Programs
If you need to cancel your registration, please email hello@ilsca.com with the class title, day and time, student’s name, and your contact information.
A prorated refund may be issued if cancellation is requested at least 72 hours before the second class meeting.
Refunds are not available for missed or unused classes. If your child will be absent, please notify the instructor. Make-up classes are not guaranteed.
Students who miss three consecutive classes without communication may be withdrawn from the program, and remaining tuition will be forfeited.
If a scheduled class is canceled and a make-up cannot be arranged, tuition will be prorated accordingly. If a program is discontinued, a prorated refund will be issued for remaining sessions.
Private Instruction (One-on-One Lessons)
Private sessions may be rescheduled or refunded with at least 24 hours’ notice.
Sessions canceled with less than 24 hours’ notice will be charged in full.
Exceptions may be considered in cases of family emergencies or unforeseen circumstances at the discretion of ILSCA.
ILSCA is a community-based language institute serving children and adults since 1991.
Our programs are delivered by experienced, carefully selected language professionals with strong backgrounds in the languages they teach. Many are credentialed educators and native speakers who bring both cultural depth and instructional expertise to their work.
Tuition may be paid by Zelle, check, or cash.
Credit card payments can be processed through a secure third-party provider (such as PayPal). Processing fees may apply.
Returned checks are subject to a $25 service fee.
Progress depends on consistency and active participation. The more regularly you engage with the language, the more natural it will begin to feel.
Our programs are designed to support steady growth, but real progress happens when students practice beyond the classroom. Even small daily habits — speaking whenever possible, reading simple texts, listening to music, or watching shows in the language — can make a meaningful difference.
Language develops through exposure and repetition. With consistent practice and a supportive learning environment, confidence builds over time.
Students are placed based on age, prior experience, and comfort level with the language. When needed, we offer a brief assessment to ensure proper placement.
Our goal is to place each student in a setting where they feel appropriately challenged and supported.
Most group programs are intentionally small to encourage participation and conversation. Small-group settings allow students to practice speaking regularly while receiving individual attention within the program structure.
Group programs require a minimum number of students to launch. If enrollment is low, families will be notified and may be offered an alternative schedule, private instruction, or a refund
Yes. All instructors working within ILSCA programs are carefully selected and undergo background screening, including DOJ Live Scan clearance.
Since 1991, ILSCA has focused on building confidence through conversation-based language programs. Our structured, small-group approach creates a welcoming environment where students feel safe to speak and grow steadily over time.
ILSCA is a community-based language institute serving children and adults since 1991.
Our programs are delivered by experienced, carefully selected language professionals with strong backgrounds in the languages they teach. Many are credentialed educators and native speakers who bring both cultural depth and instructional expertise to their work.
No prior experience is required for beginner-level programs. We offer classes for a range of levels, from introductory to more advanced learners.
If you’re unsure which level is appropriate, we’re happy to guide you through placement to ensure a comfortable and supportive start.
Students should bring a notebook and something to write with. Instructors may provide or request specific materials at the beginning of the session.
For younger children, we recommend comfortable clothing and a positive attitude ready to participate.
Have a question? We’re happy to help! Email us at hello@ilsca.com