Policies and Terms Of Use

Thank you for being interested in the International Language School for Children and Adults! We are grateful for your support and referrals, which have helped us grow and thrive. Please find below our policies and Terms of Use.

By registering for and enrolling in classes at ILSCA, you acknowledge that you have read, understood, and agree to abide by all the terms, conditions, and policies outlined below.

Cancellation & Refund Policy

Thank you for choosing ILSCA. Please review our comprehensive policy regarding class cancellations, refunds, and absences. All cancellation and refund requests must be submitted in writing via email to hello@ilsca.com and must include the student’s name, class title, day/time, and your contact information.

1. Group Classes (Weekly Programs)

  • Tuition Payments: All group classes must be paid in full before the first class begins.
  • Refund Requests: To receive a refund, you must submit a written request at least 72 hours before the second class meeting of the term.
  • Prorated Refunds & Fees: Eligible refunds are prorated based on the classes remaining and are subject to a $25 handling fee.
  • Late Requests: No refunds, credits, or transfers will be issued under any circumstances if a request is made after the 72-hour window prior to the second class.
  • Absences & Missed Classes: Refunds or credits are not available for missed or unused classes. If a student is absent, please notify the instructor. Students should contact the office to request any homework assignments missed. Makeup classes for individual student absences are not guaranteed and are generally not available.

2. Private Instruction (One-on-One Lessons)

  • Rescheduling & Cancellations: Private sessions may be rescheduled or refunded provided you give at least 24 hours’ notice.
  • Late Cancellations: Sessions canceled or rescheduled with less than 24 hours’ notice will be charged in full.
  • Attendance Policy: Students who miss three consecutive private classes without communication may be automatically withdrawn from the program, and all remaining tuition will be forfeited.
  • Exceptions: Exceptions to the 24-hour rule may be considered solely in cases of family emergencies or unforeseen tragic circumstances at the discretion of ILSCA management.

3. Non-Refundable Fees

The following items are strictly non-refundable, non-transferable, and cannot be postponed to a future term:

  • The $15 Materials & Classroom Resource Fee (collected by the instructor on the first day of class).
  • All workbook purchases and independent materials fees.

4. Course Cancellations by ILSCA

ILSCA commitment to small class sizes and faculty scheduling means registration numbers directly impact our programming.

  • Low Enrollment: If a group class enrollment falls below 3 students, ILSCA reserves the right to cancel the class.
  • Provider Cancellations: If ILSCA must cancel a scheduled lesson or class during the term, we will provide a substitute teacher or schedule a makeup class.
  • Unresolvable Cancellations: If a class is permanently canceled by ILSCA and a makeup cannot be arranged, or if a program is discontinued entirely, a prorated refund will be issued for all remaining sessions.

Classroom Homework

Students should contact the office for homework assignments when they are absent.

Privacy & Releases

Website Privacy Policy

If you want to sign up for a class, you must fill out a liability form on this webpage. Google Forms creates this form, and Google keeps it safe. If you can’t mail us a check or pay in person, we can process your payment through Zelle. We do not share your personal information with anyone outside of the International Language School for Children and Adults. If you agree to our privacy policy, we will only use your personal information to send you the information you asked for.

Photo Release

Users agree that ILSCA may use any photos or videos taken during classes, programs, events, or at our facilities for promotional purposes at any time, for as long as ILSCA has the photos or videos. Neither the user nor any participants listed above will receive any compensation for this use.

Safety and Waiver Release

Your safety and the safety of those you care for are important to us. ILSCA has general liability insurance for its operations, but we do not have medical insurance for injuries sustained by users while using our services. Therefore, please review your health insurance policy or policies for coverage.

You agree to assume the full risk of any injuries, damages, or losses that you or your minor (if any) sustain. You give up any rights, claims, causes of action, and liabilities of any kind that you, your spouse (if any), or minor (if any) may have now or in the future against the company, its owners, subsidiaries, affiliates, officers, agents, and any other partners or employees for any personal injuries, medical expenses, property damage, or losses sustained by you, your spouse (if any), or minor (if any) arising out of, connected with, or in any way associated with the Service.

You understand that you must be in good health before participating in any or all activities. You also understand that serious accidents may occasionally happen to participants during transportation to or from such activities and during activities incidental to such an activity. Knowing these risks, you expressly assume those risks and agree that under no circumstances will you, nor any of your heirs or successors, present any claim or action against the International Language School for Children and Adults.

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Permission to Secure Treatment

If there is an emergency, you allow and permit a certified emergency professional or healthcare professional to give you or your minor (if any) any medical treatment that is needed, even if you cannot be reached. You agree to pay for all medical services that are needed.

Please contact The International Language School for Children and Adults if you have any questions about this agreement.

I have read and agree to all of the terms of this agreement.